My dashboard is suddenly (in the last couple of minutes) unavailable, saying "a stitch has gone awry". I cleaned my cache and cookies and changed from Chrome to Edge and got the same message. This is crippling, as it prevents me from doing pretty much anything. Anyone else?
me too first time this has happened to me. has it done it before?
Mine too. I tryed to connect for printing February's monthly payment receipt but got the same message. Only for a moment it worked but when I tryed to get to "montly payments" got it again.
Any suggestions? As because it's important to print this receipt cause my Logistic Office has to have it till 10/3/23 ...
Thank you in Advance
In addition to not having access to the dashboard, I encountered another problem. I just received an order but the customer cannot make the payment. Does anyone have the same problem?
yes same, I have a pending sale on digital files
Yep, same issues here, touch and go, refresh page gives access but next step gives "uh oh" error.....nobody at the helm again, surprised?
right before this started, I placed a digital order. I’ve been charged on my card, but I can’t access my order at all and in my purchases it just says “not paid”.
Same problem here. Is there anyway to flag this issue with Etsy as it's getting pretty urgent...
Same here.
I think most the Dev team are based in the US unfortunately.
No acknowledgement of the issue on https://www.etsystatus.com/ (which logs and tracks site technical issues). During EST working hours this status tool is normally quite responsive.
'No incidents reported' for 8th March - apparently 'All Systems Operational'
This is why Etsy should have a better 'chase the sun' support model to cover all global users, not just focussed on the US.
It's a handy URL to bookmark though.
US user here (insomniac) working during wee hours - but- this stopped me cold sadly.
You can also sign up for email updates to keep you notified of system outages and fixes, etc.
Same here!
I have no dashboard either ! so annoying.
mine were both fine 5 minutes ago, they are now both awry - no amount of refreshing helps
@FabioMcMustache or @TonsOfPaper
are you around
my shop link doesnt even work, it shows that the shop has been closed down
I can see your shop when I click through. It's still active.
yes me cant access orders and messages hope it is fixed soon
They are aware of the issue: https://www.etsystatus.com/
Frustrating though! Got a tonne to get through today & hate working off the App!
yes mine has gone too - refreshing doesnt help
Same here...
Wouldn't you think this would be a GOOD time for etsy to post a statement under "announcements"... most particularly because they've emphasized repeatedly how "important" customer service is. Altho that sure seems like a one-way street only lately...
**sigh**
I am not the only one having this problem. Hoping it will be fixed shortly.
Also unable to access dashboard
same here.
same. can't do much at the moment. anyone got any tv show recs? lmao