My dashboard is suddenly  (in the last couple of minutes) unavailable, saying "a stitch has gone awry".  I cleaned my cache and cookies and changed from Chrome to Edge and got the same message.  This is crippling, as it prevents me from doing pretty much anything.  Anyone else? 

Re: My Dashboard is unavailable ... "a stitch has gone awry"

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me too first time this has happened to me. has it done it before?

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GoldysCreations
Inspiration Seeker

Re: My Dashboard is unavailable ... "a stitch has gone awry"

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Mine too. I tryed to connect for printing February's monthly payment receipt but got the same message. Only for a moment it worked but when I tryed to get to "montly payments" got it again. 
Any suggestions? As because it's important to print this receipt cause my Logistic Office has to have it till 10/3/23 ... 
Thank you in Advance

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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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In addition to not having access to the dashboard, I encountered another problem. I just received an order but the customer cannot make the payment. Does anyone have the same problem?

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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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yes same, I have a pending sale on digital files

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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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Yep, same issues here, touch and go, refresh page gives access but next step gives "uh oh" error.....nobody at the helm again, surprised?

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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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right before this started, I placed a digital order. I’ve been charged on my card, but I can’t access my order at all and in my purchases it just says “not paid”. 

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BluePinkMagick
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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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Same problem here. Is there anyway to flag this issue with Etsy as it's getting pretty urgent...

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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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Same here.

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Former_Member
Not applicable

Re: My Dashboard is unavailable ... "a stitch has gone awry"

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I think most the Dev team are based in the US unfortunately.

No acknowledgement of the issue on https://www.etsystatus.com/ (which logs and tracks site technical issues). During EST working hours this status tool is normally quite responsive.

'No incidents reported' for 8th March - apparently 'All Systems Operational'

This is why Etsy should have a better 'chase the sun' support model to cover all global users, not just focussed on the US.

It's a handy URL to bookmark though. 

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joyfulinkdotcom
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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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US user here (insomniac) working during wee hours - but- this stopped me cold sadly.

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Former_Member
Not applicable

Re: My Dashboard is unavailable ... "a stitch has gone awry"

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You can also sign up for email updates to keep you notified of system outages and fixes, etc.

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Recyman
Crafty Poster

Re: My Dashboard is unavailable ... "a stitch has gone awry"

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Same here!

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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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I have no dashboard either ! so annoying. 

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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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mine were both fine 5 minutes ago, they are now both awry - no amount of refreshing helps

@FabioMcMustache  or @TonsOfPaper 

are you around

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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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my shop link doesnt even work, it shows that the shop has been closed down

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DriftHousePress
Inspiration Seeker

Re: My Dashboard is unavailable ... "a stitch has gone awry"

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I can see your shop when I click through.   It's still active.

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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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yes me cant access orders and messages hope it is fixed soon

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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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They are aware of the issue: https://www.etsystatus.com/

 

Frustrating though! Got a tonne to get through today & hate working off the App!

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HelpingHerb
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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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yes mine has gone too - refreshing doesnt help

 

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HeyChica
Crafty Poster

Re: My Dashboard is unavailable ... "a stitch has gone awry"

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Same here...

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SewlyButtons
Conversation Maker

Re: My Dashboard is unavailable ... "a stitch has gone awry"

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Wouldn't you think this would be a GOOD time for etsy to post a statement under "announcements"...  most particularly because they've emphasized repeatedly how "important" customer service is. Altho that sure seems like a one-way street only lately...
**sigh**

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BuzzingBoards
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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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I am not the only one having this problem. Hoping it will be fixed shortly.

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CraftySusanUK
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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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Also unable to access dashboard

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LUILABCo
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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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same here.

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Re: My Dashboard is unavailable ... "a stitch has gone awry"

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same. can't do much at the moment. anyone got any tv show recs? lmao

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