PLEASE HELP!!! My account has been hacked, two factor authentication changed (so I can’t change it myself or turn it off), and I can’t get in to secure it. My listings have been removed and replaced with bogus items. I have orders pending. Please help!!!
oh boy, has it ever -
start here -
https://help.etsy.com/hc/en-us/requests/new?segment=selling
Come back with updates! Good luck!
Thank you.
You need to get a hold of your bank and any credit cards you have on Etsy ASAP and do a security scan of all of your devices.
The same happened to me a few hours ago, and they sent over 50 Spam messages to Etsy sellers, although I have 2-factor authentication! I changed immediately my password and I hope everything is fine now! The only message I received was an email from Etsy about the misuse of messages in my Etsy account. I hope you you will get your account back soon
Anastasia