My Account Has Been Hacked

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PLEASE HELP!!! My account has been hacked, two factor authentication changed (so I can’t change it myself or turn it off), and I can’t get in to secure it. My listings have been removed and replaced with bogus items. I have orders pending. Please help!!!

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FabioMcMustache
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Re: My Account Has Been Hacked

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This is being looked into.

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Re: My Account Has Been Hacked

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oh boy, has it ever - 

start here -

https://help.etsy.com/hc/en-us/requests/new?segment=selling

 

Come back with updates!  Good luck!

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FabioMcMustache
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Re: My Account Has Been Hacked

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This is being looked into.

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Re: My Account Has Been Hacked

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Thank you. 

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Re: My Account Has Been Hacked

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You need to get a hold of your bank and any credit cards you have on Etsy ASAP and do a security scan of all of your devices.

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MyTinyShopy
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Re: My Account Has Been Hacked

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The same happened to me a few hours ago, and they sent over 50 Spam messages to Etsy sellers, although I have 2-factor authentication! I changed immediately my password and I hope everything is fine now! The only message I received was an email from Etsy about the misuse of messages in my Etsy account. I hope you you will get your account back soon 

Anastasia

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