Messaging service is disabled

[BlesserCollectibles]

Hey there,

Hope everyone will be doing great. 

Yesterday my shop messaging service was disabled and i have clients to respond. I emailed the etsy and recently the emailed back and ranked me as reader. can anyone suggest what should i do enable my messaging service.

Thank you

[NanaLetha]

If you send too many messages in a short period of time then Etsy will disable them because it looks like you are spamming.

[bradgoodell]

Unfortunately, there is nothing you can do to change it.  Etsy will drop the restriction likely within a week, but it may take longer.

Etsy only does this when sellers send out numerous emails within a short period of time.  Say 25-50?  Because Etsy assumes you are spamming.  Avoid doing this in the future, because repeated violations will cause Etsy to remove your shop.  

[SilentworldDesigns]

I have the same problem, please let me know how to enable this service?

[BagmakerSupply]

@SilentworldDesigns: Unfortunately there is nothing you can do until Etsy decides to remove the muting. There does not appear to be a set period of time that they disable messaging for.

If you have not yet done so you might want to read https://www.etsy.com/seller-handbook/article/26590492608 while you are waiting so this does not happen to you again.

[mommawhazelsquilts]

It looks like the OP is no longer here.