McKeanCreations
Conversation Maker

Messages not Loading

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Is it just me or is anyone else having issues with their messages not loading? When I go to my message center, I just get shaded generic icons and shaded lines with nothing in them. Basically a blank screen. Can't check messages that don't load. Anyone else?
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McKeanCreations
Conversation Maker

Re: Messages not Loading

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Thanks for responding. I found it was working in the app on my phone, just not on my desktop using Firefox. Had to leave the house for an hour or so and just checked it and it's working now. Must have been a Firefox glitch? Anyway, all's good now. Thanks and hoping all of you have many sales.

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ChillwolfArt
Conversation Maker

Re: Messages not Loading

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@McKeanCreations  Hi, Are you trying to send a Message and it won't go? 

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Re: Messages not Loading

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@McKeanCreations: Are you experiencing this using an Etsy app (which one on which operating system) or via mobile browser or desktop browser (which browser and operating system)?

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MrsRenchDesigns
Inspiration Seeker

Re: Messages not Loading

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I am experiencing the same issue. They will load on the blue Etsy app, but not in the browser.

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Lakeshore3D
Inspiration Seeker

Re: Messages not Loading

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I am getting the same issue in Messages:

"You have been blocked. Why? Something about the behavior of the browser has caught our attention..."

But it's only happening in Firefox, not Chrome.

 

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McKeanCreations
Conversation Maker

Re: Messages not Loading

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Thanks for responding. I found it was working in the app on my phone, just not on my desktop using Firefox. Had to leave the house for an hour or so and just checked it and it's working now. Must have been a Firefox glitch? Anyway, all's good now. Thanks and hoping all of you have many sales.

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SewlyButtons
Conversation Maker

Re: Messages not Loading

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I'm posting this here, but also in another thread. I am using chrome, laptop computer (even tho all is fine on my phone).
I had just finished writing a reply to a buyers message when etsy shut me out with the following message:

ETSY

You have been blocked.

Why? Something about the behaviour of the browser has caught our attention.

There are various possible explanations for this:

  •  You are browsing and clicking at a speed much faster than expected of a human being.
  •  Something is preventing JavaScript from working on your computer.
  •  There is a robot on the same network (IP 98.97.41.1) as you.

Having problems accessing the site? Submit feedback.

ID: d324b4b7-09e1-b7e4-e6f2-5e10fb22d11d

 

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McKeanCreations
Conversation Maker

Re: Messages not Loading

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That happened to me a while back but Etsy was quick to unblock me. I got the message on my dashboard so felt safe to respond. It was fixed in about an hour. I click much slower now to go from place to place.

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AmyDsCrochet
Conversation Maker

Re: Messages not Loading

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I just had the same issue now using my Amazon Fire tablet.  Was responding to a convo.  Hit send and then got the you've been blocked message.  I was able to log into Etsy on my computer.  

Makes me nervous that I'm not going to be able to log into Etsy to check my shop.  

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