I have made sure to answer all of my messages but when I log on 12 hours later, a first message is now over a day old. Or I reply to a message and it says message sent only to see the next day that my reply is not there. Today, I was logged in on my laptop on Chrome and it showed 1 unanswered message but I had replied to every message. I happened to look on the Ethyl Seller app and it showed an unread message that was 11 hours old. I refreshed Chrome and that particular message is still not showing up. I answered it on my phone using the app and the message waiting on the ap indicated went away. Has anyone else experience similar issues? I can never be a star seller if I cannot receive the messages in a timely manner.
log into your account once a day from a browser, not the app
there are so many things in between, such as your e-mail provider, and phone service, that it does not make sense to ever rely on e-mail messages
Thank you. I will try to do that.
I'm having similar issues when using a browser.
The OP is having problems using e-mail to-and-fro on their phone, to answer messages
If you use a browser to access etsy, you don't use e-mail,
If you have a problem using messages from the dashboard on a browser, it's a different problem.