Anyone else not having success marking an order as a gift?
Both places for me without success in the order management with the checkboxes and in the individual orders, even though I get the message "Gift status updated successfully"
Here is the reply I got from support yesterday:
Thank you for sending the screen recording and for your patience as we reviewed this issue.
I’ve taken a look at your report and can confirm that the problem with the "Mark as Gift" button not working in Shop Manager is a known technical issue currently affecting some sellers.
Your experience has been added to our ongoing investigation, and our technical team is working to resolve this as quickly as possible.
While there isn’t a workaround at this time, I appreciate you bringing this to our attention and for your continued patience.
If anything changes or if a solution becomes available, I’ll be sure to update you.
Currently affecting some sellers?
Or all sellers? Can anyone confirm that it works for them?
I haven't been able to "mark as gift" OR "unmark as gift" for at least two weeks.
Make that over a month for me.
I am now having this same issue. Frustrating, but my work around is designing my own "gift" receipt. I hope they get it resolved soon.