Lost sales notification

[SouthwestJewelryUS]

The wonderful little kaching has disappeared from my phone. Anyone know why and how to fix it? I miss it.

[GalleryAntiques]

It happens with the app quite often. I downloaded a "cha-ching" from Zedge and adjusted my Etsy seller notifications to use that and not the default.

[SouthwestJewelryUS]

Hmmm, thanks. I'm not savvy enough to do that!

[PillowDetails · Accepted solution]

@SouthwestJewelryUS  It happens periodically for me to.  I turn off/on all the toggle buttons - in the App notifications, as well as my phone settings.  If you have sound notifications for messages too (I call it the "twa-DANG") - you can test it to see if that part works, because then the cha-ching should work too.

[SouthwestJewelryUS]

Okay, I jumped through a lot of hoops to do what you suggested. Apparently I had the old version of the app and had to toss it and get the new one. I've reput in all of the notifications and hope that works. I just made a sale and there was no sound but maybe I wasn't don'e with the update yet.

[JDTotesnDolls]

Sellers have reported not getting the chaching even after they play with their phones.  It seems to be as problematic as the app itself.