Lost sales notification

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The wonderful little kaching has disappeared from my phone. Anyone know why and how to fix it? I miss it.

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Re: Lost sales notification

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@SouthwestJewelryUS  It happens periodically for me to.  I turn off/on all the toggle buttons - in the App notifications, as well as my phone settings.  If you have sound notifications for messages too (I call it the "twa-DANG") - you can test it to see if that part works, because then the cha-ching should work too.

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ModJose
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Re: Lost sales notification

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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Re: Lost sales notification

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It happens with the app quite often. I downloaded a "cha-ching" from Zedge and adjusted my Etsy seller notifications to use that and not the default.

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Re: Lost sales notification

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Hmmm, thanks. I'm not savvy enough to do that!

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Re: Lost sales notification

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@SouthwestJewelryUS  It happens periodically for me to.  I turn off/on all the toggle buttons - in the App notifications, as well as my phone settings.  If you have sound notifications for messages too (I call it the "twa-DANG") - you can test it to see if that part works, because then the cha-ching should work too.

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Vintorious
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Re: Lost sales notification

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LOLOLOL at "twa-DANG"! My husband says that one in particular sounds like the opening piano in "Bat Out of Hell," and if he has to hear it, he's going to have to play the full song. Needless to say, I turn off the sound when he's around.

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Re: Lost sales notification

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Okay, I jumped through a lot of hoops to do what you suggested. Apparently I had the old version of the app and had to toss it and get the new one. I've reput in all of the notifications and hope that works. I just made a sale and there was no sound but maybe I wasn't don'e with the update yet.

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PrimFun
Community Maker

Re: Lost sales notification

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Sellers have reported not getting the chaching even after they play with their phones.  It seems to be as problematic as the app itself.

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WristedByMia
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Re: Lost sales notification

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Having the same issue.. is there a fix?.. I’d Etsy looking into this?

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bradgoodell
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Re: Lost sales notification

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@WristedByMia  This thread is from February.  It is not an Etsy problem.  Try the solutions mentioned earlier in this thread.  

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ModJose
Community Specialist
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Re: Lost sales notification

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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