Listings not publishing after trying to edit them

[#1]

What is going on??? For the past two days I've been trying to edit my listings, but when I press 'publish' then it takes like a minute for it to load and then gives me an error message saying something like 'uh oh, something went wrong, try again later.'  After a day, I figured I'd try it again, but with any listing, no matter what I try to change in the listing, I keep getting the same message. It's been a few days now and I'm getting impatient and frustrated!

[MinimalJewelryAndCo]

Pls let me know, if you getting solve, I'm also facing this and it is so frustrating

[Cinsidethebox]

Sure, the only thing we can all do now is to complain through Etsy chat, so they'll see that this is affecting a lot of people.

[RapidPrintDrinkware]

I have been having the same issue for the past two weeks. I have tried EVERYTHING. Cleared cookies, cleared caches, tried different browsers, restarted my computer, updated my computer, and tried different computers. 

Nothing works. I have requested calls from Etsy and gotten on the phone with them at least four times now complaining about the issue. 

But all I get is "I'll send an email to the tech support team and they'll get in touch soon." days later and still not even an acknowledgment. 

I am frustrated and tired. 

[TootoStudio]

After 3 days of having trouble with this, I have FINALLY found the issue. I hope it's the same issue for you. Switch to the old version on the top right of the page, I realized the photos I was uploading were too large, and the new version wasn't telling me the issue. Any issue you may have with the new version doesn't really let you know it only says unable to upload. The old version tells you exactly what is the issue.

[Cinsidethebox]

Thanks so much for the reply! Are you talking about the app, or on the website? I haven't switched to the new app yet, but still having issue trying to update listings on the old app. As far as the website goes, I assume I'm using an old version, but there's no option for me to use a new version. I'm confused with that, can you tell me where exactly on the website you are able to switch to the old version? Thanks so much for your help!! This has gotten so frustrating....

[Cinsidethebox]

Hello everyone.... so I just went back now to update a current listing, and it worked. I was able to edit my title, add photos and change my variations with out any issues. I'm hoping Etsy fixed this issue, fingers crossed it stays this way! Thank you all for the help and responses!!

[vintagejane]

Same exact thing is happening to me!