Listings are not automatically "renewing" after someone purchases the item!

[MemorableWedding]

My listings are not automatically renewing after someone orders the item, I have to go to my "listings" and manually renew after every order.

[ChillwolfArt]

Hi, Do you have more than a Qty. of !? Also, are your listings set on "Automatic Renewal"? (in Shop Mgr. > Listings > Editing Options > Manual Renewal).
I have seen Threads where people say Etsy has automatically changed their listing to Auto Renewal (when they want Manual Renewal). So they have to go in periodically and change it to Manual Renewal, and make sure it sticks.

Hope this helps in some way.
 

[MemorableWedding]

Mine are all set to "automatic renewal" and there are over 500 available in the quantity box. So that's not the issue

[NanaLetha]

You are using variations with quantities not plain quantities. Unless you click “ I offer more than one” they will not automatically renew.

[MemorableWedding]

This is something new that just started happening a few hours ago and I have not made any changes to my listings but I am happy to check what you mentioned, where do I find that field? I cannot seem to locate "I offer more than one" to see if that is the issue.

[NanaLetha]

Go to the listing, click edit and scroll down. 

[MemorableWedding]

There is nothing in my listings that gives me that option, at the bottom it has a "manual" and "automatic" renewal option and mine have always been set on automatic and every time someone places an order it is automatically renewed. Now, when someone places an order and I click the listing link to look at the design so I can make the proof, the listing does not even exist. I have to go to my listing manager, click expired listings to locate it and than in red it says "this listing did not renew" so I have to manually renew it.