Listing error

I've just opened my shop and trying to add a listing.   When I do, a new page opens and says uh-oh a stitch has gone arwy.  I've tried on my desktop and laptop, different browsers, clearing cache, logging out and still can't list any products.

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SVGRox
Conversation Maker

Re: Listing error

Contact Etsy support for help as it might be that you are a new seller and Etsy hasn't fully enabled your shop yet

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Re: Listing error

I did contact support and they did not have an answer just thst they would look into it.

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NanaLetha
Community Maker

Re: Listing error

@EarthernMagicEssence  you shop has been open since 2011. Did you do the Plaid verification?

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Re: Listing error

I don't think so.  Although it says I've been open since 2011 I didn't start trying to open until this year

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Re: Listing error

Are you able to use the old listing form?

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Re: Listing error

I don't see where I have the option to use the old form.

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LynnsLittleShop
Conversation Maker

Re: Listing error

@EarthernMagicEssence 

on the new form it should be at the top on the right in a box. 

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TheFuzzyBubble
Inspiration Seeker

Re: Listing error

Did you get a resolution to this? this is happening to me now as well.  

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