Listing error page

[SassafrasHardware]

Hello, I have had a store set up for quite a while, and just got around to getting my payment info set up, but when I go to add a listing, I see an error page, that says: 

Uh oh!

A stitch has gone awry. Please try again later.

I contacted support, they told me to empty my browser cache and cookies, I did to no avail.  they also said to switch to the new style/old style of listing, but I can't even find the page that will allow me to toggle that option.  any help? 

im also having trouble adding shipping services to a shipping profile when I try to set that up

[NanaLetha]

Use a browser and not the app.

[BagmakerSupply]

@SassafrasHardware: Are you experiencing this using an Etsy app (on which operating system) or via mobile browser or desktop browser (which browser and operating system)? The "old" / "new" listing form option seems to only exist when using a browser and should be at the top of the listing form.

[SassafrasHardware]

I'm getting this error page in the browser, with safari and chrome, on MacOS Sonoma.  Can not get to the page to start a listing in old or new style.  

Also, in the app, I can't select a shipping method, so can't do it there either.  

I'm so frustrated.

[SassafrasHardware]

I'm using safari in the latest update to MacOS Sonoma, I can't even get to the listing form...it takes me to the error page instead.

[GrayDayMarket]

I am having the same problem. I try to create a new listing and the error page comes up, there is no option to switch to the older version. When I try creating a draft on my phone it will not let me choose a shipping method and therefor cannot create a draft on there. I've reached out to etsy. Their first response was switch to old version (which I cannot do), their second suggestion was to clear cache (which I already tried). I've tried two different browsers as well. If anyone knows how to help that would be great. Thanks!

[SassafrasHardware]

Same. Exact. Problem.  

same response from support