So I had a sale yesterday, and initially the item thumbnail in my open orders was black, and now there is none,
although I cleared cache and cookies.
Please look into it, Etsy.
I'm on Firefox
Using chrome, was it the night moth butterfly? it is visible
Sorry didn't read properly, my apologies
OK - it's a problem in orders and Shop manager then?
I didn't understand it either.
@PillowDetails
yes, in my dashboard, in "open orders".
If you mean the moth butterfly necklace - I see a photo in your solds.
Dear Hazel,
thank you, yes, it's visible in my public sold orders, but in my dashbord in "open orders", there is nothing!
@mommawhazelsquilts
@AnnaleasFinest I see your sold items are visible, and I can see the butterfly necklace as your most recent sold item. All the others look fine too.
This is so strange, that it affects some, and not others. I'm on laptop / Chrome.
yes, I wrote in my "open orders".
In my public orders, it's visible.
I had another thumbnail in green, in my shop, but this one recovered after clearing cache and cookies.
Mine show in orders but on the packing slip it is a black box. Something is really messed up with thumbnail photos..people are having all sorts of issues.
