Item Description Formatting Issues In Etsy App

[StickEmUpLabels]

I am having issues with my listing description not properly formatting within the Etsy app. On the website everything looks good (paragraphs spacing etc...), but when I pull up the item description within the app, everything is bunched together like one huge sentence. I couldn't find anything in the handbook regarding this. 

Does anyone have any ideas what might be going on?

[NanaLetha]

I just looked at your newest listing via the app and looks fine, paragraphs and spacing.

[StickEmUpLabels]

HI, thanks for looking at the listing. Do you by chance remember the name of the listing? I am checking all of them, even the most recent listings, and they all look really bad on my end. I hope it's just a glitch on my app. Wish I could share a screen shot

[NanaLetha]

This one - https://www.etsy.com/listing/218494369/wedding-stickers-personalized-wedding?click_key=da530555bd1a6...

[VintagePatternsDepot]

@StickEmUpLabels I am having the same issue with the formatting of the description on the App... did you find the solution?

Edited to Add:  I did check a few of your listings on the app, and they are all one large paragraph as well. Not formatted on my app either.

Thanks!!

[FlannelBoardFun]

Im having the same problem.

[FlannelBoardFun]

Wanted to add that formatting is fine on the app on my iPad, but all one long string of words on android app.

[VintagePatternsDepot]

Hi,

It may be due to the characters in your description.  In my case, I removed my <<<<<< and my >>>>> characters in my description and the problem resolved.

Lois

[FlannelBoardFun]

I think it might be the length of the descriptions.  Went in and shortened a few, and they're fine now.  I'm wordy LOL.

[BagmakerSupply]

All of you app users might want to read TonsOfPaper's answer on https://community.etsy.com/t5/Technical-Issues/92-shipping-rating-because-5-sales-didn-t-show-a-processing-time/m-p/139267719#M720476

[JKlausJewelers]

SOLVED: Its the < and > symbols.. dont know why in the coding but just use any other symbol.. even bullet points and ► or # work fine to break up our listings to me more readable.

Length wasnt an issue as mine are pretty long to inform folks, but once I took out the <>'s the description was fine.

[BagmakerSupply]

@JKlausJewelers: "Its the < and > symbols.. dont know why" Probably because they are HTML reserved characters and the parser is getting confused.

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