Hi Everyone,
I sell digital files, and have noticed today that access to customer info on my orders, in particular email address, seems to be blocked, or at least no longer accessible. Each order has the customer name, with a drop down arrow next to it. I used to click on that to access the customers email when I needed to. Now, as of today 09/02/24, Nothing happens when you click on this arrow. Am I the only one, or is this a significant change that has not been announced, or might it be a technical glitch? Somehow I doubt it, but just wondered if anyone else has noticed.
Sorry, please ignore. I signed in and out a couple of times and now it seems to be working again. Phew! You never quite know with Etsy!!!