Is ETSY not allowing you to edit your shop from your phone?

I'm trying to update my banner from my phone and when I click on "Edit Shop" I get this notice that says "To edit your new shop, use your computer." This doesn't make any sense. Why do I have to use my computer? Also, this isn't a new shop.
I would use my computer but Etsy's antiquated software doesn't allow me to upload photos from Windows 7. The circular upload symbol just spins and spins forever. There are plenty of other websites that will allow me to upload photos and fast.

Labels (1)
Translate to English There was a problem fetching the translation.
1 Like
5 Replies
NanaLetha
Community Maker

Re: Is ETSY not allowing you to edit your shop from your phone?

Use a browser with you phone.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
GieseDeseiGns
Conversation Maker

Re: Is ETSY not allowing you to edit your shop from your phone?

If using app try the browser, but sounds like browser may be too old, if 7, a lot of things don’t work with it any more, not just Etsy.

Translate to English There was a problem fetching the translation.
0 Likes

Re: Is ETSY not allowing you to edit your shop from your phone?

I’m having same issue.  Trying to change my shop primary picture.  Orange Etsy screen coming up says to use a computer?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Is ETSY not allowing you to edit your shop from your phone?

@WreathsbyTracyCrafts  This is an old thread which I just now noted.  

What do you mean by primary photo?  Banner?  Icon?  Use a browser for that.

 

Translate to English There was a problem fetching the translation.
0 Likes

Re: Is ETSY not allowing you to edit your shop from your phone?

App can be touchy.

I don't use the app so doing this from memory of the rare time I did.  On the app, the banner is not used.  I think you have to use the browser on your phone to change the banner. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.