You can't officially report anything Star Seller related here in the forums, there are only a handful of mods who visit from time to time, but their job is only to keep conversations civil and move threads around if they are posted in the wrong categories. They will occasionally refer posts up the link to tech staff, but for the most part all the assistance you get here will be from your fellow sellers sharing their expertise. We can advise as to why something is happening and offer suggestions to prevent it happening again, but we cannot "fix" any issues with Star Seller. Sending you here is the CS way of teaching you to look for your own answers. You will get assistance here, but it is only going to help you going forward, we can tell you how to avoid issues, or improve your scores in the future, but once Star Seller is calculated at the beginning of each month, the previous month is only history, and can't be changed.
As for your problem, has it been 3 full months since the date of your first sale?
Did you reach a minimum of 5 sales and a $ value in sales of $300 US (or more in other locations)?
Is your shop in good standing? If you have open cases against you, or suspension warnings, this can make you ineligible.
These are good places to start looking for the why, but even if you find and fix an issue, it will only help for future month's calculations, the past is done in dusted and will not be backdated.
