I lost access to my gmail linked to etsy

[FoukaDesign]

 Hi

I lost access to my gmail linked to etsy! and when I want to change gmail etsy asks me for a code sent to my old gmail that I lost access to!!! what should I do????

thanks for  helping 

[ArtDollsbyJD]

You will need to contact Etsy and ask for their help in this matter.

Can you contact Google and ask for assistance in finding your email? 

[FoukaDesign]

I think it's not possible with Google, and for Etsy I don't know how to contact them.

[PaintingTheSkyKingdm]

I have the same problem. When I originally signed up to Etsy I used an MSN email.   That email got full, I did not want to pay for more access ( even when I deleted all the old emails they still needed me to pay for access). So I stopped using it.  I have tried to change the email for Etsy to my gmail and they still need me to verify through my old email.     I have yet to try to chat to a representative from Etsy but it looks like I will need to do this.  Is this similar to what happened to you?

[FoukaDesign]

Thanks for your reply, yes it is the same case.

[BagmakerSupply]

@FoukaDesign: It would be a huge security issue if you could easily change your eMail address without access to the previous address. To contact Etsy try https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_manage_listings-callback or https://help.etsy.com/hc/en-us/requests/new?segment=selling or you can open a support ticket through Dashboard > Community & Help > Contact Us

[hopeandjoystudios · Accepted solution]

There used to be a "I have no access to this email" link. I didn't work for me I waited 2 months and no answer( they probably emailed the email I couldn't access to talk to me about the email I couldn't access) I finally got chat to pass me on. I had 2 other shops with active emails so that may have helped.

[FoukaDesign]

Solved; thanks  for all.