I can't see any product descriptions.

When I search products on Etsy or look at my own products, I can't see any product descriptions, they are gone.  What do I do?

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NanaLetha
Inspiration Maker

Re: I can't see any product descriptions.

Scroll down

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Re: I can't see any product descriptions.

There is nothing when I scroll down.

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MyEclecticSpirit
Inspiration Seeker

Re: I can't see any product descriptions.

Nothing on the page. scrolling does not help it is blank on my store and any one else's.

 

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Re: I can't see any product descriptions.

I was just coming on to say the same thing. No product descriptions showing on any product ive looked at . Not even my own.

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Re: I can't see any product descriptions.

Well I guess at least I'm not alone.  They show up on my phone; but not my computer. 

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MyEclecticSpirit
Inspiration Seeker

Re: I can't see any product descriptions.

No desciptions showing up on any item, mine or any one else's?????

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Re: I can't see any product descriptions.

I just got off the phone with Etsy, that was not all that helpful, but he's forwarding it on to another department. 

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Re: I can't see any product descriptions.

@AnythingTexasVintage: More variations on the current test perhaps. "They show up on my phone" App or browser? Are you logged into the same account when viewing on both your phone and computer?

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Re: I can't see any product descriptions.

No, not logged in on both.

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Re: I can't see any product descriptions.

@AnythingTexasVintage: Then Etsy probably considered it two different guest accounts and one went into the test and the other did not.

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NanaLetha
Inspiration Maker

Re: I can't see any product descriptions.

@AnythingTexasVintage  I can see your descriptions using my desktop.

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Re: I can't see any product descriptions.

Same.

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Re: I can't see any product descriptions.

Descriptions are below reviews. There are many threads about this insane description placement. @MyEclecticSpirit 

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Re: I can't see any product descriptions.

Is this part of a test because on my husband's computer they are the same as they were? That's crazy. 

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Re: I can't see any product descriptions.

@AnythingTexasVintage Nobody knows for sure if it’s a test or a slow rollout. Either way, it’s got disaster written all over it.

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MyEclecticSpirit
Inspiration Seeker

Re: I can't see any product descriptions.

Thank you. I hate it.  I hope it is a test because it is ridiculous. Does NOT appear below reviews on my iphone only on desktop. 

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PetStones123
Inspiration Seeker

Re: I can't see any product descriptions.

Yes, moving the descriptions is a big mistake.  They are not obvious anymore.  Please ETSY put them back to where they were.

 

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Re: I can't see any product descriptions.

If this is a new format, it is AWFUL! all that blank space for them to (hopefully) scroll through? Great way to lose potential buyers.

 

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Re: I can't see any product descriptions.

This is just crazy. More returns for everyone if buyers cant read about an item. The layout is so stupidly confusing for buyers. Who is suggesting these changes? Obviously not someone that has had an Etsy shop.

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Re: I can't see any product descriptions.

I agree. They need to move it back up near the item's pics.

 

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