I can't deactivate my listing

[JustJoannaGoods]

So I was trying to deactivate this listing https://www.etsy.com/listing/1247749257/pendant-necklace-mookaite-jasper?click_key=abf4f318b8403388b... and it doesn't work. Can someone help?

[Hertfordweaver]

I know they are having issues all over the listing areas. Maybe put a reserve on the title for now and change it when you can. Hopefully no-one will buy it with the reserve on it.

[SeasideRoseCreations]

Many issues and threads with this problem (and a few others).

Peruse the forums.

[kittenkat22]

Can't delete, can't relist, can't is the word this weekend.

Not going to renew anything one by one.

Fix this etsy. 

[ArtbyHeroux]

It doesn't even work  one by one.

[hiddentreasure · Accepted solution]

I had the same issue with a listing but I figure out a weird work around. I went to my page of listings and on the listing drop down box  I went to "view on Etsy". It took me to the listing and at the top of the page I selected deactivate and it worked! I had tried this same deactivate button at the top to deactivate, but it didn't work until I took the "view on Etsy"route. I hope this makes sense and works for you as well.

[FelinesFabricFriends]

I found I could renew a listing in my shop if I renewed it on the item page instead of in shop manager.

[SpiralDanceGlassArt]

Thanks for the help. Works just like you said. Great fix until Etsy takes care of this!

[NostalgieCT]

Thank you! Thank you! Thank you!

I'm open today and sold an Etsy listing and couldn't deactivate or delete the listing. I've been fairly busy and I couldn't spend time researching hacks online and so I put a lame "Sorry Sold Out" on the listing title which did take. Arrrrgh! Your work around worked perfectly.

[JustJoannaGoods]

This worked! Thank you so much!

[ShapedByWaves]

Thank you so much! This work around worked for me. Thank you for your help!

[lsphinx]

Hey that works. Thanks!

[Trovati]

What a lifesaver! Thanks so much, worked a treat. So pleased that you're thinking outside the square and sharing your knowledge

[GlitterFuls]

Thanks for sharing this! I'm doing some traveling and I couldn't deactivate my listings. In the mean time orders kept rolling in. Your fix worked. Took a minute to deactivate each one but you saved me. Thanks so much!

[WeStartedWithAMouse]

Thank you! This worked for me too. Maybe Etsy will get their mess straightened out. 

[TrevorHopkinsStudio]

Thanks for this. It worked perfectly.

[JewelryBLACKSWAN]

Yes, its works, Thank you

[Amaradorn]

@JustJoannaGoods perhaps you could mark 'hiddentreasure's comment as the solution to your problem please. Then it will get pinned at the top of the message thread. Thanks.

[OldeVintageMarket]

Thanks for the work around tip ... worked perfectly for me!  :0)

[MKEshirt]

THANK YOU!

[jennaclaireboutique]

Thank you sooooo much!!!!

[Prettyvintagehouse]

I'll try that as I can't renew, delete or deactivate.

[PillowDetails]

You can deactivate if you view your listing in your own shop view - the editing options that show over the main picture still work.  I tried it.

To reactivate, renew, feature, or change renewal options, you need to click to open the listing (edit mode) and publish / make changes there.

The issue seems to be the Listings Manager page where we click the little boxes to get the editing options.

[SimplySerasi]

Yes, this works. I just renewed a listing

[YourFineHouse]

I'll give it a try.