Hi
I accidently write the tracking mumber wrong and couldnt find how to change. Now order is seen pre-transit.
If you could help me how to change the tracking number that will be great.
thank you in advance.
Beliz
You should be able to go to your "completed orders" click on the 3 vertical dots, choose add a package. Input the correct tracking number.
If you open the order, you can click on the edit pencil, and edit it.
You only have 3 days to do it, once it's marked as dispatched, so if it's been longer than that, you can't change it.
Thank You so much but it has been more than 3 days when i saw my starseller shipping point is down and searched for shipping i noticed there. So i cant change at the moment. So sad.
You should be able to go to your "completed orders" click on the 3 vertical dots, choose add a package. Input the correct tracking number.
You should be able to go to your "completed orders" click on the 3 vertical dots, choose add a package. Input the correct tracking number.
İ will try now.maybe on phone i cant see enough options because i already tried the 3 dots and couldnt see change tracking. going try with compiter. Thank you for your time and reply.
Thank you so much i changed it. It can be done with the computer not by phone.