How do you feel about the Item Detail Section below reviews?

I do not know if this is still in the testing phase, but I see that the item details now appear below the reviews.

  • 1st it is not clearly marked as the item Description any more. You really need to be looking for the item description and product details and it is very difficult to find.
  • 2nd the item details are far more important then reviews

I think that this new product page layout is really bad. A lot of people do not read the item description or details already. We include important information in this area and this is going to make it worse to communicate with the customer.

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Re: How do you feel about the Item Detail Section below reviews?

Is this on the app? I'm using my laptop and just looked at one of your listings and the reviews are below the photo and the description is next to them on the right of the page where it usually is.

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Re: How do you feel about the Item Detail Section below reviews?

I guess they are just testing. But the way I see it now, just bad

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Re: How do you feel about the Item Detail Section below reviews?

We are viewing in on a laptop, Must be ETSY testing

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Re: How do you feel about the Item Detail Section below reviews?

There are many many threads about this.  The overwhelming opinion is that it is just plain dumb.

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timelapse
Conversation Maker

Re: How do you feel about the Item Detail Section below reviews?

and a deterent to many potential sales....

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Re: How do you feel about the Item Detail Section below reviews?

I don't think I have seen anyone say they like it.

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Re: How do you feel about the Item Detail Section below reviews?

Dumbest move Etsy has ever made.   As a buyer I want to know 1) Title  2) price  3) description.

Etsy - put it back on top!

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Re: How do you feel about the Item Detail Section below reviews?

RUBBISH ! Many customers don't read it but put it where it's more difficult to see and we have no chance  

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lonepinesupply
Inspiration Seeker

Re: How do you feel about the Item Detail Section below reviews?

This is one of Etsy's dumber ideas. It's hard enough to get buyers to read the descriptions without hiding them. Please drop this concept and go back to the old way.

 

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Re: How do you feel about the Item Detail Section below reviews?

It’s stupid and makes no sense

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Re: How do you feel about the Item Detail Section below reviews?

The description needs to be at the top! I might have to include a photo that states my product information. I sell bath and body products and have received several messages lately asking to please describe the scent of my products. It is all there in my description. I’m always happy to help customers, but this is getting aggravating!

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Re: How do you feel about the Item Detail Section below reviews?

I'm not a fan of this move at all. Seems very "suspicious" to me...and counter intuitive. Bad move!  

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Re: How do you feel about the Item Detail Section below reviews?

If search seo pulls from description as well as title and tags, how does this move affect that?

Is this a gimmick to push sellers into buying onsite ads for visibility?

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ArtOfTextile
Inspiration Seeker

Re: How do you feel about the Item Detail Section below reviews?

I totally agree! I was very confused not seeing the item or description details. I can't imagine that buyers will know to look below the reviews for more information. Hopefully this is just a bug & will be resolved soon

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ArtOfTextile
Inspiration Seeker

Re: How do you feel about the Item Detail Section below reviews?

This also explains why a customer was asking me about dimensions when I already have them listed. When I explained they're in the item details they still couldn't find them... no wonder!!!

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SunnytyDE
Community Maker

Re: How do you feel about the Item Detail Section below reviews?

This happens to me now all the time. One customer even asked me why I don’t have sizes listed like other sellers do. 

Very annoying for sure. 

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Re: How do you feel about the Item Detail Section below reviews?

I had changed my Announcement in my Shop to explain where the Item Details had been moved to.  I also changed the Item Title to include instructions where to find Details. I noticed a couple of days ago they had changed me back to the old layout which is so much better. 

Luckily I only have a few Items in my Shop so it didn't take long to change everything back again, this isn't possible for larger Shops to do!

Hopefully this experiment is coming to an end!

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Re: How do you feel about the Item Detail Section below reviews?

@KnitSewandStitches Tests are user based.  Etsy didn't change your shop layout.  It just means that your account is not in the test at the moment.  I've been in and out of this ridiculous new test and currently I see your descriptions below the reviews.

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SunnytyDE
Community Maker

Re: How do you feel about the Item Detail Section below reviews?

I wouldn’t put it in the announcement since not all customers see it that way. It’s still in the testing phase. 

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cathyconnolley
Conversation Maker

Re: How do you feel about the Item Detail Section below reviews?

Totally ridiculous in my opinion.

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FruteJuce
Conversation Maker

Re: How do you feel about the Item Detail Section below reviews?

This illustrates how important our photographs are. I am going to try and think about what information is good to include in photographs from now. I usually add photos showing lots of different angles and me holding the object but that may not be enough in the future. 

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