High Res Photos

[#1]

I uploaded dozens of new listings to my shop and all of them were tagged for being "low res" with Etsy AI asking me to retake them. I sell vintage and antique buttons so the pictures can't get too large. I also can see the most minute details in the photos, so I don't know how I can get them more "high res" than this. What can I do? How can I alter them so the AI Gods like them without retaking them? And how would I retake them and make them more high res when they're already pretty detailed? 

Thanks. I've been locked out of most Etsy forums for some strange reason (IT will fix it, then it won't work), so I hope I'm posting in the right area and that some can see my photo quality. 

[PrairiePrimitives]

@VintageButtonJoy Here's a link to a discussion about how to find the size of your images on Etsy. Look for the post by @cindylouwho2 

https://community.etsy.com/t5/Managing-Your-Shop/How-can-I-tell-which-pics-are-Etsy-s-required-2000p...

[DivineCrossings]

You can use an app (some are free) to adjust pixel size. Also, if you’ve been updating your iPad software regularly, you may be able to swipe up on the photos to determine their current size. If you’d like, I’m happy to send a screen shot of the app I use…it’s called “image size” (not image size pro - that one costs $). Or you can search the App Store using the search term “pixel size” and see if there’s one that might work for you.

[BeaconwoodDettman]

When you get those search visibility messages, definitely take a look at the listing and/or pictures in question (and maybe have someone else look too as a second set of eyes). However, if everything looks good, I would just keep going. 

As an example, one of the listings I have flagged as having a "dimly lit primary photo which may be hard to see" is a Cream City Enamelware Juicy Krisp Roaster. I think the picture is fine, not perfect, but sufficient so a buyer can see what they are getting. It was taken in full sunlight, so the "dimly lit" might just be coming from the colors in the picture overall? Not sure. I went to Etsy's main page, searched for "Juicy Krisp Roaster" and my listing is the first one (at least in my search, I know different people get different results). 

For vintage, since I have one-of-a-kind items, I can't take hours to take perfect pictures, but I think for other sellers it might be different, where if you sell a specific product, you would want to analyze everything in detail. 

Either way, my approach is to just look at which listings are popping up on the search visibility but if they look good to me, I don't retake. I noticed eBay had a similar "here's how to take great pictures"-type message next to a listing's pictures, so maybe there's a push to flag really bad photos (I have seen lots of really bad ones out there on both eBay and Etsy). 

[DougsVintageStore]

Take PrariePrimitives advice. Ignore the messages for now, get your products up and out there.

Then research how and what you need to do to make them better as soon as you can. Maybe one or two at a time.

Best of luck.

[lovestrucksoul]

I would definitely check your resolution. I'm getting that stupid notification on everything I list today, and all the images it's referring to are over 2300x2300.

There's a glitch somewhere. I'm just replacing it as requested, with the exact same image, and so far on the third attempt it stops giving me the warning. 

 Something is broken.

[VintagePussycatShop]

Glad to see its not just me.  I submitted a ticket with Vendoo thinking it was them; but then even if I replaced the photos and uploaded directly from my device (my pixels are over 3k on ea side) I am still getting the message.  And then it magically went away on some of the listings without any action on my part.  I messaged Etsy but only got the generic "here is how you list things" response, which I now replied to and am waiting to hear back on. 

[TreeSeedMan]

According to my son, this is the use of garbage AI flagging our stuff that shouldn’t be flat and I’m really getting sick of Patty not fixing this issue. There’s myself and two others that use my account yet. It is only when I add pictures and edit them that this becomes an issue. How is A picture fine when my worker adds a picture but if I go in and adjust the color or wipes or something it is all the medically low resolution that makes no sense is the same picture so why was it OK when she loaded it but if I edit it it’s not all the sun up up here at the Mesa fix this immediately this is getting ridiculous

[TylerGraceCo]

No expert here, but when I crop the picture on my phone (or ipad) the image number goes down. I am taking new pictures and don't crop at all. I think my sizes are ok now. 

[VintageButtonJoy]

Thank you for replying. Is there a way to tell the pixels after cropping? Does Etsy have a setting that lets a person know? 

[TreeSeedMan]

2 issues… 1, why is the crop option not an option for using the sellers app? I don’t use the website and I don’t want nor should I be required to to fix this made up issue keeps claiming is an issue..

2:.. How does cropping an image and making it a little smaller make a pic “high resolution”???
I started fixing my listing last Christmas and finally got alln1,200 plus listing fixed in November..  my pictures are clear and pristine and this issue was not an issue for me until after I fixed the 800+ with bad pics that “lowered my search visibility”once that bogus warning was cleared and I continued Improving my listing is when the low resolution bs warning started.  I was so angry to finally get that bogus warning off my page just to have it reappear and now if I edit a listing the listing is now somehow hurting my search ranks..

yet when I had blurry crappy photos, etsys ai garbage doents flag those listing as having anissue… this doesn’t make sense, I’m sick of companies changing things that don’t need to be changed… It’s the old saying, “If it Ain’t broke don’t fix it “…..  PLRASE EXPLAIN ETSY AGENT, I WANT ANSWERS TO WHY YOU ARE FLAGGING PICS AS LOW RESOLUTION NONSENSE WHEN THEY ARENT,…

on a side note, Sellers paid a list things on Etsy so there’s no reason our search visibility should be lowered and we are paying to list on this site for real. We paid the list you should be showing it.

[CraftyCornishMaids]

@TreeSeedMan 

the crop feature on etsy is appalling

don't use it, crop before you upload, then you also know you have the right pixels and resolution

etsy looks at photos, to see if it can match them to search too, so if they can't understand what the picture is, you will have lower visibility, because it doesn't understand it.

it's part of the seo, sojust like if you have rubbish keywords, you will be lower in search too.

we all pay the same whether our pictures can't be understood, or our keywords can't be understood etc

at least etsy is now flagging the ones to us it doesn't like, before, we just didn't know they didn't like them

[TylerGraceCo]

@VintageButtonJoy try uploading a listing without cropping the images at all. Let's see if that works.

[VintageButtonJoy]

For me, if I didn't crop, there would be this huge space with a tiny button in it. Without cropping, the pictures are awkward. I need to try to change the pixels within the iPad, I think. 

[TylerGraceCo]

You have to click on a listing, click on the picture once, then right click and choose "inspect", The sizing details will be in there somewhere. Data-original-image-width and date-original-image-height will give you your two numbers. I'm not sure how to check this if you are using an ipad though. 

[VintageButtonJoy]

Thank you!!

[TylerGraceCo]

I'm not sure if Etsy lets you see the size when formatting. For me, every time I cropped, I was below the minimum. I had to learn to take the picture close enough that I didn't need to crop. 

[SewlyButtons]

This is maybe a little difficult to explain, but there IS a way to see what size image you're uploading while you're actually creating the listing (or when you're editing a listing). You don't have to be looking at an image from the actual listing in your shop once it's live.

Here goes:
While in the listing manager... 
1. Right click on one of your images and click "inspect"
2. On the right side of the screen will be the actual programming code. There should be a row(s) already highlighted after you've clicked on the inspect (to the left of the highlighted section you'll see a row of 3 dots)
3. Hover over that highlighted section and you'll see some image data
4. The "intrinsic size" will be the actual size in pixels of the image you're uploading.

This! I just did a quick experiment on an image I was uploading while creating a listing. I looked at the "intrinsic size" both before AND after cropping the image. The intrinsic size does change! It gets smaller when cropping!  I resize all of my images in Adobe Photoshop before uploading to etsy and all my images are sized to be 2667 x 2000 pixels. On my test just now, my image was reduced to 1653x1261 after cropping

[VintageButtonJoy]

Thank you. Taking notes. That is really helpful and interesting! 

[SewlyButtons]

One important add...   You have to hover over the part of the highlighted code that's underlined.

A caveat to take note of, however...
This ONLY works when viewing an image from the Listing Manager (either while creating or editing a listing). If you do the same thing... inspect an image... from the actual listing itself from within your etsy shop... the intrinsic size will be MUCH smaller. I'm guessing because of more etsy coding. So for one of my listings, while the intrinsic size in the listing manager shows my 2667x2000... if I view that same image from the live listing, the intrinsic size is MUCH smaller.

[BagmakerSupply]

@SewlyButtons: "... the intrinsic size will be MUCH smaller" That is because the size of the image that is actually served is device and operating system dependent.

[SewlyButtons]

@BagmakerSupply 
You're absolutely correct... that is the image as modified by etsy. However, I was pointing out the difference because doing that same "inspect" from the store-front listing will NOT give you the size of the image that YOU uploaded to etsy. You can only get the intrinsic size YOU upload by doing the inspect from within the Listing Manager.

[WoodbineEverlasting]

@SewlyButtons 

I know this thread is a few weeks old but THANK YOU for this clarification. I'd been checking my photo sizing tonight from my storefront (not from the listing manager) and the sizing was so small. I take my photos on a DSLR and know the photo size when import the photos to my computer, but I just wanted to make sure they were coming through in the needed pixel size for Etsy's photo standards. So I was freaking out a bit when I was getting these oddly small intrinsic sizes. Then I went and inspected the photos in my listing manager after reading this thread, and everything is sized as they should be. Which is a huge relief because I was so confused lol.

[SewlyButtons]

@WoodbineEverlasting 
You're welcome!
If only etsy would include some actual  specific information like this in their "help" center it could eliminate sooo much confusion!!  If only....

[DaysofYoreTreasures]

@VintageButtonJoy @WoodbineEverlasting @SewlyButtons @BagmakerSupply 

Apologies for not adding this info earlier.

It is possible to see the full image size from the customer side but you need to use a different method.

1. Left click to open the listing from the shop front.
*2. Left click again to enlarge the primary image.
3. Right click and inspect. Look for the two data-original-image labels within the shaded code. Like this
data-original-image-width= "nnnn"
data-original-image-height="nnnn"

*don't forget step 2.

[SewlyButtons]

@DaysofYoreTreasures 

Please see my post of a few minutes ago. You are not describing the intrinsic size. You are, instead, describing another way to see the size of an image you have uploaded... albeit with a few more steps and then some searching within the shaded code to find the 
data-original-image-width= "nnnn"
data-original-image-height="nnnn" .

I just suggest you review my post on the next page with a detailed explanation and an example of the same image (one of mine) from both the listing side and the customer side