Has Etsy removed the ability to email support?

[8thLineCreations]

Seems  Etsy removed the ability to email support? If so why? 

[CraftyCornishMaids · Accepted solution]

@8thLineCreations 

it still works for me, try this

https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_update_account_email-contact_selec...

[8thLineCreations]

THanks! , I'll keep the link. It was gone from the contact us page. Only options were chat and call back

[moninesfaeries]

https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_ship_order-contact_select

[CraftyCornishMaids]

that is just chat for me, not e-mail

[moninesfaeries]

I added this to my chrome toolbar so I can always find it

https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_ship_order-contact_select

[FabioMcMustache]

Hello!

We appreciate everyone's feedback, and since OP's question has already been addressed in detail, I'll go ahead and close this thread to prevent it from going off-topic.

Otherwise, please reach out to etsy.me/help if you have any questions.

Thank you!