HELP MY ACCOUNT WAS HACKED!!!!!!!!

[LocitJax]

Fields changed

• Payments
• Password
• Email

The phone number and connected google account are the only things that are accurate.

I've already submitted a help request but haven't heard anything back. 

#13265592

[CryzalisDesigns]

There are only other sellers here, if your phone number is connected, can you at least change the password and set up 2FA for now?

@FabioMcMustache could you assist please?

[LocitJax]

Hey thanks for replying! I tried changing the password but the email isn't accurate so ...how should I proceed. 2FA is on, but I still need an email to start the re-login process?

[lazydazefarm]

@LocitJaxDid you already have 2FA?

[CryzalisDesigns]

My apologies did not see the email part.

Have you tried their call back option?

https://help.etsy.com/hc/en-us/requests/new?segment=selling&fbclid=IwAR3XJULkao3ZPR8XcOEf2A7143n87Xt...

[LocitJax]

OMG THANK YOU!!!

[CryzalisDesigns]

You are very welcome, hope you get some help quickly

[CupLocker]

https://help.etsy.com/hc/en-us/articles/115015569567-How-to-Make-Your-Account-More-Secure