Getting signed out of account and required to reset password

[TheTrendyHomeCompany]

I'm getting signed out of my account and required to reset my password. This works once but they it kicks me out again and the password reset link doesn't send. Thankfully I have this other account I can post to this forum through, but the sellers this is happening to can't post on the forum because they can't get into their accounts. I'm still receiving orders, but I can't fulfill them because I can't get into the account and I haven't received a response from Etsy support. Has anyone been through this?

[MalibuCreek]

same here

[BellBeadsUS]

exactly the same thing happened to me on my other account. It's not just us it seems. Hopefully etsy fixes it soon!!!

[VogueVixens]

@TheTrendyHomeCompany  Technically you can mail out your orders because the sale details will be emailed to you after every sale.

But of course if you are locked out, you cannot use Etsy labels, or even mark the order as shipped until you can get into your account.

[TheTrendyHomeCompany]

Is anyone from Etsy Support seeing this? Other sellers can't post in the forums because they can't get into their shops. Please help!

[SnapShotFrames]

I hope they do.  We are having same issue and thankfully have a separate account to even get to this.  Just posted a thread about it too.  Hope it gets traction.

[SunshineGarments]

Same Here

[BellBeadsUS]

Hi, is anyone else experiencing this? Trying to log into my other account prompts me to change my password. When I try it doesn't do anything. Is it just me or other people experiencing this too???

[PietraPaperDesign]

One hour ago I was logged out of my account and at the same time all listings stopped displaying.
I changed my password once and was able to log into my account, but the second time I was logged out again with the message that there was too much activity. I no longer receive a link to my email about changing my password.

[BellBeadsUS]

Are you able to log in after the 2nd time?

[PrimAndFir]

Yes! This is exactly what I am experiencing! I'm going crazy trying to log in but I just get a "For your security, we've sent an email to ####@gmail.com that includes a link to reset your password." but there is no email so I can't change the password.

[MalibuCreek]

same problem here

[TheTrendyHomeCompany]

Same here!

[PietraPaperDesign]

we were able to change the password once, after which we were logged out again and we can no longer access the account, since WE DID NOT RECEIVE A LINK TO CHANGE THE PASSWORD AGAIN

[BellBeadsUS]

exact same thing here. 

[cindylouwho2]

following

[WishesontheWind]

same problem, message possible security breach, change password, password changed once successfully, then back to log in after entering code from phone message, cant get back in.  Went through same process, no email received to change password.  Has etsy been hacked?

[BellBeadsUS]

Exact same thing you described is happening to me. Wants me to change password again, now no new email password change confirmation link etc. 

[TheTrendyHomeCompany]

Has anyone gotten any kind of response? I'm still getting emails for sales but can't reset the password to get into the account

[PietraPaperDesign]

We have same situation

[OneEyeCatStudio]

Well, this doesn't sound good.

[WishesontheWind]

nothing here, no new email from etsy trust to reset password.  Labels to print, orders to fulfill

[WishesontheWind]

Been an hour now with no access to account.  Gettin a bit twitchy!

[TheTrendyHomeCompany]

We've been out since 10am EST

[WishesontheWind]

out since 6pm GMT here