Same here. Can't edit any of my listings. As soon as I go to the Listings Manager page, I am getting the pink banner. This is the 3rd day. Wish this could be fixed please!
I am still getting the gateway timeout in my listing manager in chrome. I just tried to edit a photo from my shop and it pulled up the gateway timeout there also now.
So glad I found this thread as I was getting really frustrated thinking it was just my computer! I have had issues with chrome for 2 days now and not just on etsy
I am glad I came here to see if there was indeed a bug, as I was just about ready to throw my computer through the window! lolll Same problem with Chrome. Hope it gets fixed soon! Trying to beat a postage strike ... YAY Canada Post - NOT!
I reported in another thread that my listings seemed to be "disappearing" when I looked at my shop, this was happening in the listing manager "(0)" was being shown next to all sections and all shipping profiles, until I hit refresh. Then I just started getting the gateway time out and it wouldn't load anything at all.
Add me to the list, using chrome, listing manager is showing my listings and photos in gallery form but on the side bar it indicates I have zero listings and zero sections. It also looks as though I lost a deactivated listing I was trying to edit a couple of hours ago. Frustrated!!
it might have something to do with the shipping??? when editing and making new listings the shipping section of each listing does not load. It has a little spinning thing where the shipping info should be.
Also getting a Bad Gateway red banner across top of listing manager page. As poster Michele Grady mentioned, the shipping info was not visible on the edit listing page and there was a link prompting me to create my "first section" even though I've always had shop sections that have now disappeared.
Thanks for the reports! We are still uncertain what might be happening, and why it is so browser specific. Please confirm, if you can, that it happens in Chrome (and a few reports of Safari) but not other browsers. And that it is limited to the Listings Manager and Listing edit pages.
Please also try Incognito mode or disabling all addons and extensions. It may help you even if it doesn't help everyone, and would be good to know if it has any effect.
This is not affecting all members, not even all Chrome users, and we still can't reproduce, so we recommend using an alternate browser until we can catch a break and figure this out. Thanks all!
Still getting the "gateway timeout", but now it is only happening when I attempt to view the items in my shop with "no shipping profile (44)" attempt: listings manager/more filters/shipping profiles/ no shipping profiles result: gateway timeout
These issues are not browser specific. In fact Chrome seems to be the most efficient for me. Safari and Firefox are creeping out on Etsy. Incognito and disabling the extensions won't make a dent on it.
In the context of the issue we are discussing, it is specific to Chrome. Other issues can certainly occur on other platforms. Can you start a new thread and describe your issues, please? Thanks!
