Gateway timeout

[Former_Member]

Every time I try to go to my listing manager, a pink banner posts across the top of my page that says gateway time out, and the page won't load.

[mattdaquirk]

Hi Catherine,

We aren't seeing other reports, so let's test a second browser and see if you get the same issue. If so, please unplug your modem/router for about 5 minutes and let it boot back up completely. Let us know what you see and we'll follow up. Thanks!

[ArtistiKat]

beginning to happen to me as well. every other page loads just fine, just when I'm trying to get into the listings manager.

I've rebooted, cleared my cache and tried another browser.

[lylaivy]

I am getting the gateway timeout sign when trying to list, I'm using chrome.

[naptime21]

This is still happening with chrome!

[Former_Member]

I'm having the same problem and have been all day! Only on chrome and even after rebooting...

[FeatheredNest97030]

Same problem - chrome - rebooted computer, rebooted router - disabled other wifi devices (but shouldn't be at capacity) - system is dragging and timing out on listings page and shipping page

[Former_Member]

This problem occurs with Chrome and Firefox. I tried them both.
Gateway timeout message has been showing for at least 3 hours now!

[shopIVERLEE]

I've been having this issue all day using Chrome. I've tried rebooting the computer and the modem. No luck. I can't list anything or edit existing listings.

[Former_Member]

I'm still getting it as well on chrome.

[MiasSweetsEmporium]

I am getting the Gateway time out as well. I am using Google Chrome. It is happening as I am trying to list new products.

[MiasSweetsEmporium]

I was able to save my listing as a draft, but I cannot post my new products.

[MiasSweetsEmporium]

Ok, I found a work around. If you save it as draft then go to listing manager and publish from the draft listing it works. So frustrating.

[DesignsByNinaWozniak]

Thank you for this information!!!

[lilsweetieboutique]

I am using Google Chrome and having the same issue.

[mattdaquirk · Accepted solution]

OK, now we are getting more reports.

Please do test other browsers and report what works and/or doesn't. And please confirm exactly which pages give you trouble.

The more info the better, and we'll try to sort this out. Thanks!

[lilsweetieboutique]

Still having the same problem in Chrome. Listing Manager is not working correctly. Shows no listings or sections. Unable to use quick edit. When adding a new listing I am unable to add the section. Still getting the red gateway timeout bar.

[vintageNCtreasures]

Just wanted to add I'm using Chrome on Windows 10 and haven't had any issues at all with accessing the listing manager or listing items.

[SeleneMoonGoddess]

Happened today. Using Chrome. Timed out when updating a listing. Came back OK, so didn't give it much thought.

[PopDecorFabrics]

Me too. Chrome.

[mattdaquirk]

And which page(s)? Thanks!

[PopDecorFabrics]

Listing Manager only. When editing, the gateway timeout bar shows up and the area in the shipping profiles spins with no text visible. When I change shipping profiles from Quick Edit it works but not in full edit mode.

Thank you

[beWoolen]

Same here in Chrome
I am trying to edit a listing to make a custom one

[beWoolen]

I would like to add that in Mozilla works fine

[MiasSweetsEmporium]

Still having problems when I try to add a listing. When you go to publish you get the gateway timed out message. Using Chrome.