Funds not depositing since Tuesday

[AnnaleasFinest]

Hello, can somebody please help me?

My funds are not depositing since Tuesday, and although I set a new date for the next possible time, and shows in my finances, available for deposit on August 19, (18, 17), each day around deposit time, it hops forward to Monday, 22-8.

But I doubt it will deposit on Monday, because it ignored the other days before.

Etsy trust and safety reset my password yesterday, I have a new one, I can sell, everything, but I don't receive my money.

Could a technical Admin please fix my shop?

Is anybody else affected, and their shops are not depositing their money?

I hope so much that somebody can fix this soon, PLEASE help!

[moonbeamgifts]

This is one of the issues that you will need to contact Etsy help directly - they won't likely see your message here.

I hope it's resolved for you soon!

[AnnaleasFinest]

Thank you, but I think more people are affected, and that it's a bug, perhaps.

I've been reassured by Etsy every day since Tuesday that my funds will deposit.

...

[CraftyCornishMaids]

I think they have new people on support, who are learning by trying out??????? and don't quite get it right

I had my shop stuck, when they reset my password, I even had the "stich awry" message, so my shop they actually shut for a few days.

not sure what help can be offered here, @thatregina  said that they would help get this fixed for you a few days ago, if I remember correctly, maybe they can shake a few trees for you, so it's actually fixed this time?

Not sure if you have a twitter account? maybe you could post there too?

[FabioMcMustache · Accepted solution]

Hello,

Please do not open repeated threads regarding the same topic. If you have questions about an ongoing support request, please refer back to the most recent email received from our team, with whom you will handle directly moving forward.

Since you are already in contact with our support after being assisted in your previous thread, I'm closing this one.

Thank you, and please make sure to review our Community Policies before posting.