Forum Responses not Coming up Chronologically

[HouseofWhisperingFir]

New responses to posted threads are not showing up on my discussion board chronologically.  It's very hard to follow threads of interest when the current responses are not prioritized.  Anyone else seeing this?

[WishesontheWind]

Yes I noted the same, following a very important thread yet have to scroll and scroll to find it.  when I know there are recent posts.

[GroundZeroCreations]

Everything looks normal for me in the forums. However, my activity feed on my dashboard is stuck on October 7th. I don't see any activity after that date. So it looks like Etsy has more than one glitch and different glitches are effecting different shops. 

[RockNRollSoulDesigns]

Yes I’m seeing this too, no activity since 8th October, it started yesterday. 

[TwiLdCapitHog]

Yes it started yesterday. I thought it would get sorted when they sorted the dates on posts. Sadly no .......... 

[funkydreamsmosaics]

I saw a post about this yesterday (which I can't seem to find) and didn't really pay attention.  But I see it now.  WTH?

[thatregina · Accepted solution]

Thank you for your reports! We have escalated them to Khoros on your behalf and will update here, when we have more information.

[hopeandjoystudios]

I noticed that yesterday. Has the top always said "popular threads"? I figured they were somehow prioritizing what they thought was "popular"?

[HouseofWhisperingFir]

@hopeandjoystudios 

Mine says "latest activity"

[CarpetCollectionAU]

GRRRR ...... 5 hours later and the issue still persists.

The "Popular Discussion" feed is not updating to show Threads with the most recent comments at the top. 

For example, I just commented on this Thread and it should have moved to the top of the Feed List.

But the Thread is still at 36th place in the feed, despite being the Thread with the most recent comment

[HouseofWhisperingFir]

I'm trying to bump this.  Issue not fixed and forum is becoming very hard to follow.

[HouseofWhisperingFir]

I posted this yesterday.  The discussion board is a mess -it is not updating to show Threads with the most recent comments at the top. 

"New responses to posted threads are not showing up on my discussion board chronologically.  It's very hard to follow threads of interest when the current responses are not prioritized.  Anyone else seeing this?"

[NanaLetha]

Mine are back to normal using Firefox.

[HouseofWhisperingFir]

I'm on laptop with Firefox - still a jumble

[HouseofWhisperingFir]

@NanaLetha 

It appears they deleted my new post and attached it to the old one from yesterday! which is lost in the Netherlands!

What cheek!!!

[PWOriginals]

I use Firefox and it's still a mess.

[CarpetCollectionAU]

@HouseofWhisperingFir The Forum Posts ar still a huge mess on Chrome, Firefox and Edge

It seems that new/er oosts do make it to the top, but most recently commented on threads do not move "up the line".

Looks like a good day for housework and gardening.

[OneEyeCatStudio]

"The discussion board is a mess -it is not updating to show Threads with the most recent comments at the top."

I'm noticing this.

[TheVintagePineapple]

Thought it was only happening to me since I wasn't seeing anybody else complaining about it.   Kept checking my settings, but nothing was changed.  Good to know I'm not losing it again!

I must've missed seeing this HouseofWhisperingFir's OP.  Probably because it was buried behind OPs that were replied to '6 hours ago'.   Just like now -- last reply was 4 minutes ago, but it's at the bottom of the main page, just above the 'load more' button.

Didn't this new problem start up soon after they said they fixed the date and time stamp problem from the other day?

[CarpetCollectionAU]

@TheVintagePineapple Yes. They "fixed" the relative dates and broke the Popular Discussion feed.

I cannot follow most recent / relevaant discussions without continuslly scrolling through old Posts / Threads and squinting to see the tiny " mins ago" timestamp to see if a Thread has had any recent activity.

As I said above, it is probably a good day for gardening and housework

[PlatypusDream]

It's still BORKT!!!!!

[PlatypusDream]

And the main Forum page is out of whack:

6 minutes ago

34 minutes ago

35 minutes ago

22 minutes ago

40 seconds ago

52 minutes ago

an hour ago

38 minutes ago

an hour ago

29 minutes ago

2 hours ago

21 minutes ago

... etc.

[CarpetCollectionAU]

@thatregina

Could you please provide an update as to when Khoros will rectify this problem with Popular Discussion feed times?

[HouseofWhisperingFir]

Hello @thatregina   are you there?   Update please...........

[OneEyeCatStudio]

Still not working properly.