I just logged into my Etsy shop and saw everything changed. Instead of headings across top, they are now in a vertical row down the left side. Can’t see shop views etc as view is grayed out with headings covering content, so really cannot my shop. Looking at home page it is showing large formatted photos of my items with only one item after another in a vertical row down page. Is this just me(am on my iPad) or a weird test or just a glitch? This has never happened before.
There was a similar post about this same issue recently with a solution @ https://community.etsy.com/t5/Technical-Issues/Etsy-website-glitch/m-p/145192299 ... hopefully it works for you too!
My shop looks normal (Safari on my MacBook).
And on my iPad too. Maybe it's some weird test?
Mine is changed, and is unreadable/useable in Safari on Macbook -- the Dashboard is collapse left and over the details of my dashboard, which I cannot click on. There has to have been a formatting update. I'm going to have to work out of Firefox or Chrome for now...
Mine as well. On an Ipad with a pending order!
Mine is a mess also on iPad. I have a sale and cannot access my shop.
Mine has changed too, and I am on Ipad. Everything looks bigger, the icons are huge and font unclear.
Does your search results page look normal? For a long time, that page looked terrible on my iPad (it was OK on the MacBook). Finally they fixed it.
Ditto. My formatting also is changed. I'm on Chrome. Can't really do much of anything as pics are super large. Headings are also on the left and vertical.
My husband thought I may have been hacked but I just went upstairs to my desktop and everything looks normal on the desktop, so do not know what is going on with my iPad and apparently it isn't just me - according to some of your comments.
Exactly what I thought…changed password but ok computer, huge and unreadable on my Ipad!
There was a similar post about this same issue recently with a solution @ https://community.etsy.com/t5/Technical-Issues/Etsy-website-glitch/m-p/145192299 ... hopefully it works for you too!
My shop is suddenly all messed up on my iPad. Format is not allowing me to access sold items. Whole format is different and not workable.
@LittleDoeRoomdid you see the solution I posted?
I did see it and it did not work. No preferences or manage website data on my iPad. Very frustrating. Don’t want to shut down my Etsy shop over this.
It was going on last week too, when they rolled out the “Must sign in to view forums” stuff. It’s frustrating.
Mine was normal 2 hours ago. Came to do some work and the format is whack and I can't access anything but the side bar. Macbook with safari. Please help. The dashboard, listings, and orders pages are crazy but the forum page I'm on right now is normal....
I am having exactly the same problem.
I have the same issue, looking at iphone - large photos and headings on a row left side.I cannot also see nor answer messages
I have the same issue on Safari with my desktop.
Same on my iPad using Safari. Switched to a new window in private mode and everything is back to narmal. However, that doesn’t help our custormers. This is the second time in a month that Etsy has scrambled our pages to render them useless to buyers and us. The private window fix, which blocks all kind of stuff implies that Etsy has downloaded corrupted files and cookies to our devices in the last logins.
Is anybody home in the tech department at Etsy?
There is another thread from earlier covering this. It doesn’t seem like Etsy is addressing it as of yet. Frustrating as hell!
Thank you Bagmaker Supply, Your solution worked, but had to do it three times.
Thank you!