Forced vacation mode without any prior information

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Hey Etsy its been 2 days i have submitted the Id you asked. How long do i have to wait for it to be verified? No live chat support, when i send mail i receive automated mail. To whom to contact? 

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ModAngie
Community Specialist
Community Specialist

Re: Forced vacation mode without any prior information

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Hello,

The ETA for response varies on a case-by-case basis, and a separate team is handling your case. Any further communication on the matter, if applicable, will only occur directly with you, and via email.

As support requests are handled privately, we're now closing this thread.

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NanaLetha
Inspiration Maker

Re: Forced vacation mode without any prior information

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You are only talking to other sellers here in the forums. Etsy does not process the ID verification. A third part company called Persona does it.

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ModAngie
Community Specialist
Community Specialist

Re: Forced vacation mode without any prior information

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Hello,

The ETA for response varies on a case-by-case basis, and a separate team is handling your case. Any further communication on the matter, if applicable, will only occur directly with you, and via email.

As support requests are handled privately, we're now closing this thread.

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