Automatically being put on vacation mode

[Decorcade]

Hi! My account was placed on vacation mode without any prior warning. I have checked my emails and I have emailed support and received no response about this situation. I have made sales and all my banking and ID have been verified. Is there anyway someone could point me into the right direction on how to move forward with this? This is very frustrating especially as a new seller. Thank you.

[ModAngie · Accepted solution]

Hello,

The ETA for response varies on a case-by-case basis, and a separate team is handling your case. Any further communication on the matter, if applicable, will only occur directly with you, and via email.

As support requests are handled privately, we're now closing this thread.