Forced on Vacation Mode and No Info

[Kokolokogifts]

Hi Etsy Support,

My shop has been put in vacation mode without any warning, email, or message. My account is in good standing—I’m a best seller with no violations, no late shipments, or issues.

I’ve also uploaded all proof of ID and reviewed my legal and tax info months ago. It has all been verified already.

My shop is my full-time income. I'm a single Mom, and this is a huge financial loss for my family, especially during the Christmas season!

Please help me resolve this as soon as possible. 

Thank you

[ModAngie · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.