SweetBreeze2
Inspiration Seeker

Forced Vacation Mode Issue

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I have submitted my documents multiple times, but my shop remains forced into Vacation Mode. No one has responded to me about how to resolve this issue. It has been three weeks since January 27th, and it’s almost a month now. I have reached out for help everywhere multiple times—can anyone please help me!

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ModKenneth
Community Specialist
Community Specialist

Re: Forced Vacation Mode Issue

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Hello,

The ETA for response varies on a case-by-case basis, and a separate team is handling your case. Any further communication on the matter, if applicable, will only occur directly with you, and via email.

As support requests are handled privately, we're now closing this thread.

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Re: Forced Vacation Mode Issue

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I registered my Etsy shop on February 13, 2025, but it was quickly placed in Vacation Mode without explanation. I submitted all necessary requests to Support Team (IDs: #19052106, #19051604) but only received automated responses. It’s been days with no clear guidance on how to resolve this.

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Re: Forced Vacation Mode Issue

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If you are trying to switch to LLC, I just posted my solution. Good luck! https://community.etsy.com/t5/Technical-Issues/Unable-to-Verify-LLC-Tax-Information-Solved/m-p/14772...

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Re: Forced Vacation Mode Issue

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Please add your location so we can easily help.  We can't see your items to determine location and for us fellow sellers it is important information.

If you are new then ID, bank account and tax information is usually required.

All information must match.  Names must match legal name on all documents.  Address must be current address.

Since this is between you and Etsy all we can do is provide general help.   

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ModKenneth
Community Specialist
Community Specialist

Re: Forced Vacation Mode Issue

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Hello,

The ETA for response varies on a case-by-case basis, and a separate team is handling your case. Any further communication on the matter, if applicable, will only occur directly with you, and via email.

As support requests are handled privately, we're now closing this thread.

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