Favourites not showing on dashboard

[CadaBayDesigns]

My favourites are not showing on my dashboard.  They are however still showing under the stats.

I have contacted Etsy help twice now and nothing has been sorted.  The last Etsy support sent me a screenshot of my favourites "now showing on my dashboard", but when I zoomed in on the screenshot after the chat, the picture was of my stats page.

I have cleared cookies and cache, which I was told to do and this has done nothing either. I think this has been going on for at least 10 days now.

Is anyone else having this problem?

[RetroModernWood]

I have the same problem for the last 6 days. 

[Amaradorn]

@RetroModernWood mine is blank too - it's been like that for months. Have you clicked on the button which says 'show more'?

[ArtDollsbyJD]

@RetroModernWood   Are you talking about recent activity.  That's where favoriting shows up.  It doesn't show much so you have to load more.

What device are you using.  I use the browser and not the app.

It is also possible that favoring which has been decreasing for some time among all sellers is just not happening. 

[SilverBitchVintage]

I have the same problem!

[MaisonDeCharmeParGra]

Same problem for me too

[DaysofYoreTreasures]

I am still seeing favourites when I go to my dashboard, then click on Recent activity.
But, if an account holder has set their favourites to private in their Profile > Account settings > Public Profile, they will not show up in the seller's Recent activity.
So it's unlikely the Recent activity will ever match the count in the stats.

[ModAngie · Accepted solution]

Hello!

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