Hello,  Just curious if any others are having issues with buying shipping labels?

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BurgessBasement
Inspiration Seeker

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Happening to me as well.  In Canada, using Canada Post, going to the US.

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Re: Failed to Purchase

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UGGGHHHHH this is SO annoying, please fix this!!!

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Re: Failed to Purchase

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I'm now seeing the little truck icon greyed out and this message on the orders page (their note, not my typing)

Canada Post is experiencing technical issues and we are working the them to resolve as soon as possible. We apologise for any inconvenience.

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Re: Failed to Purchase

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What's ridiculous is that this is not Canada Post, this is Etsy. I can purchase labels fine from Shopify.

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Re: Failed to Purchase

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Same here! The shipping button label is greyed out. We can't purchase any labels for Canada to US.

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TheFrenchBudgie
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Having the same problem...did not get help from etsy...they told me to purchase shipping label elsewhere.

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Re: Failed to Purchase

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Seriously how is this not fixed by now? Some of us have orders to ship to the US today. Shopify has no issues so this is an Etsy problem.

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Moosetalgia
Inspiration Seeker

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Same issue here "currently unable to purchase postal labels for this order" I am in Canada shipping to Canada

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FashionFallback
Conversation Maker

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I wonder if Etsy programmers are trying to change the Country of origin setting on the customs declaration, if that is the reason that CP labels aren't working.

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Re: Failed to Purchase

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... Just over here waiting... still.  La, la, la... 

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MokuMokuPens
Conversation Maker

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Well I guess I will have to move back shipping dates on all my orders I was hoping to print today to bring tomorrow after work...

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Re: Failed to Purchase

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It works now. Thank you

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Can't print out labels

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Can't print out labels...Is this an Etsy glitch??

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Re: Can't print out labels

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The Canada Post website will work if you purchase directly from them. At the moment, you can't buy Canada Post labels on Etsy.

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Re: Can't print out labels

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That's more expensive though. Will Etsy refund the difference if we buy there? I assume not, but they should.

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Re: Can't print out labels

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It hasn't been working since last night, ridiculous.

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Moosetalgia
Inspiration Seeker

Re: Can't print out labels

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same- I only have one but I can't print it either - here is the error message "currently unable to purchase postal labels for this order"

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Re: Can't print out labels

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It works now, they fixed it

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Re: Failed to Purchase

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Happy dance! 

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ModJose
Community Specialist
Community Specialist

Re: Failed to Purchase

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Update: This has been fixed. Thanks for the reports!

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