Etsy responded to a customer and I did not write this response.

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Etsy issued the following response to a customer. I never set this up. I don't even use auto responses. Does anyone know why this might have happened?  They are saying I am closed for business essentially....

 

Auto-reply from Rebecca Zhukov:

Hello and thanks for your message! I’m working on fulfilling my current orders right now, and will reopen shortly.

I'm not sure what to think and hope I am not hacked!

 

Thanks,

Rebecca

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Re: Etsy responded to a customer and I did not write this response.

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Your shop is on vacation mode. If you didn't do it you will have to check with Etsy. Sometimes they do this if there is a sudden influx in orders or you're late processing etc. 

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Re: Etsy responded to a customer and I did not write this response.

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Never mind. I think it is because they needed a copy of my drivers license. Again! Stuck me in Vacation Mode.

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bradgoodell
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Re: Etsy responded to a customer and I did not write this response.

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Yep, you are on vacation mode.

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Re: Etsy responded to a customer and I did not write this response.

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Your shop is on vacation mode. If you didn't do it you will have to check with Etsy. Sometimes they do this if there is a sudden influx in orders or you're late processing etc. 

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PWOriginals
Conversation Maker

Re: Etsy responded to a customer and I did not write this response.

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I can't add to what's already been said, but what a gorgeous shop you have!

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