Etsy put my acount on pause

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Etsy paused my account on Oct 18th because I forgot to approve my taxpayer info. I got that fixed and got a blue banner that said I was good to go and make sales and i have an email confirming that as well. they are still insisting that my info is incorrect. and every message has been be patient and check your info. I now have over a month with no account I can not make sales during the busiest time of the year either. eventually, they said that I needed to speak to a tax advisor and I did they said that they couldn't help because all the info is correct and that I needed more info from Etsy but they said they could not share the info that is not correct. please any help would be much appreciated if there is anything I can do. Etsy takes forever to respond and its been a week since the last response.

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ModAngie
Community Specialist
Community Specialist

Re: Etsy put my acount on pause

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Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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ModAngie
Community Specialist
Community Specialist

Re: Etsy put my acount on pause

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Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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