Whenever I click on an order from within the orders page, the entire page scrolls to the top. I chatted with Etsy customer service about 2 weeks ago and they did the normal "clear your cookies/cache", but nothing seems to work. They said they are submitting the issues to the technical team for review. I haven't heard a single thing from them since.
I am posting because the last thread seems to be lost in the sea of discussions. Can anyone tell me if they are still having this problem? Also are there people out there that are not experiencing this issue? If so please reply. Maybe it's only a handful of people and Etsy isn't paying much attention?
Recreating the same glitch twice in 6 months. Quite an achievement indeed. Please fix it asap.
Etsy, please fix this. Again. Quickly...
Hello,
Our technical team is aware of and investigating this potential issue. Thank you.
When you speak with them, can you see if they can look at doing a code freeze this time of year? Several of the companies I worked for would always do a code freeze during higher volume times of the year. From a software engineer/cloud architect perspective, it is very scary to see a company releasing new features during the highest volume months of a year.
Thank you for updating us here and letting us know the tech team is aware and working on it!!!
I totally appreciate you being here for us!
I have had this happen, too! It is so annoying! As if I have enough time to scroll back and forth all day while getting orders ready!
It's not fixed on my end, still a problem in both my shops
I see the team is on it. Awesome. I wish them great speed in fixing this.
This just started happening AGAIN!
Please NO. Please help. Please fix this ASAP. This cannot be happening during holiday season. arrrggghhhhhhhhhhhhhhhhhhhhhh
thank you