Etsy has enabled vacation mode for my shop since October 11

[mieliknitwear]

Please, I am asking for your help @thatregina ! My shop has been closed for a week now, and I am afraid that if it remains closed for a few more days, my business will go bankrupt, as I no longer have funds to pay taxes. During this period, I have lost about 3000 Euros in revenue, and since I am a small family business, this is very painful for me. I have already submitted all my company documents, but there is still silence from Etsy. Could you possibly influence the Etsy team to review my company data as soon as possible so I can continue selling successfully on the Etsy platform? I am grateful for any help.

Thank you

Inga

[TheVintagePineapple]

She already responded to your other OP.  I'm sorry that you're in this predicament, but with all the other shops in the same situation as yours, I don't think they'll push yours ahead of the others.  

Solved: Re: Etsy has enabled vacation mode for my shop. - Welcome to the Etsy Community

[mieliknitwear]

I am in a desperate situation as I rely solely on my Etsy income, so I am asking for help once again. I apologize if this causes any inconvenience

[CraftyCornishMaids]

it just won't do any good to repeat post

Start working on setting up on other sites - never rely on one venue , or one supplier, ever

....

I broke my wrist and couldn't knit or crochet for 10 weeks last summer, these things can always happen.

you should have at least 6 months cash flow -11th october was only 7 days ago,

what would you have done if etsy put you on 90 days reserve?

or etsy frequency caps your bestsellers for months, which they have done to me

or someone steals your photos, and etsy disables those listings, or shuts your shop, and you have to wait weeks for an appeal.

or there is a flood, or hurricane ...... or anything

[NanaLetha]

@mieliknitwear  have you contacted Etsy Support? Check your email to see what exactly Etsy wants you do to.

[GemstoneWellness]

I’m in the same situation, sent the stuff over to the email and have yet to hear back

[CraftyCornishMaids]

you are not in the same position as the OP, as your shop hasn't sold anything yet, best to start your own thread, 

...

just a heads-up

under your shop name it says

We are two believers in all natural healing.

you can't make any healing claims on etsy at all, natural or otherwise, or etsy takes down listings, and can close your shop

[PlatypusDream]

https://www.etsy.com/seller-handbook/article/366469415790

https://www.etsy.com/legal/policy/services/242665313101

[ModJose · Accepted solution]

Hello,

The ETA for response varies on a case-by-case basis, and a separate team is handling your case. Any further communication on the matter, if applicable, will only occur directly with you, and via email.

As support requests are handled privately, we're now closing this thread.