Etsy App Defaulting to Etsy's Best in Search

I wondered why i was seeing so few items in the search and then I checked and realized the default setting is Etsy's Best.  Every time I close the app it reverts back to this even after I click it off.  I don't know if anyone else is experiencing this but it could be the reason people are not seeing their items  in search.  It seems counter productive to have this as the default setting as most customers probably do not realize it can be changed and are not seeing as many items to purchase.  

Labels (1)
Translate to English There was a problem fetching the translation.
2 Likes
3 Replies

Re: Etsy App Defaulting to Etsy's Best in Search

hmm, I don't have that setting on desktop. 

Is what you are seeing similar to this report? https://community.etsy.com/t5/Technical-Issues/Search-only-showing-Etsy-Picks-and-one-Bestseller/m-p...

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Etsy App Defaulting to Etsy's Best in Search

Yes, on the Iphone app I was looking for some specific knobs and there were only 135 listings showing.  I was like that can't be right what is going on, so I went to the filters and Etsy's best is selected as default.  Once I deselected it of course there were almost 1000 listings.  Ever time I close out the app it defaults back to the Etsy's best setting.  The filter setting is not that obvious on the app so customers probably  do not realize it can be changed.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Etsy App Defaulting to Etsy's Best in Search

Yep! Noticed this too- also if you are searching in gift mode- which it seems to default to on my app- it gives you categories and then only shows 7 or so items- when you hit the "see more like this" button - it does nothing- goes no-where

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.