Etsy deactivated multiple listings for amber

[PakRatCreations]

My husband and I make laser cut and engraved gifts out of wood. Etsy has deactivated multiple listings due to amber beads. We feel at a lost because nowhere in our tags, description, title ect. do we use the word amber or beads. We've had multiple jewelry organizers and necklaces removed. They are all made from wood. It seems like when we update tags to relevant holidays or renew the listing is when they deactivate it. Our jewelry organizers have been deactivated multiple times and its a first for our necklaces. Could it be possible that etsy flags the word necklace? That's the only thing we could think of. Its been very frustrating.  

[NanaLetha]

Are you sure that's why? This one will cause problems also "ouija" - trademark infringement.

 

[cindylouwho2]

If the photo looked like amber, then that could be the reason. There have also been some beaded items removed in error.

You have to file a complaint with Etsy & get them reactivated, but that could take weeks. 

[enduringantiquities]

How do you file a complaint with  Etsy? There are thousands of amber products on Etsy. They seem to randomly hit people with deactivations.

[BagmakerSupply]

@enduringantiquities: "There are thousands of amber products on Etsy." Some may just not have been caught yet, others might not contain the complete trigger that flagged your listings. Based on other posts, whether or not 'amber' is a trigger seems conditional on other factors such as is there a word that connects it to jewelry or beads, etc.

"How do you file a complaint with Etsy?" Try https://help.etsy.com/hc/en-us/requests/new?segment=selling or you can open a support ticket through Dashboard > Community & Help > Contact Us

[ArtDollsbyJD]

It may not just be amber.  There are other things like certain woods and items related to amber that are also prohibited. 

You will need to discuss it with Etsy,

[ThePurplePuppy]

I'm not 100% sure but I think both rosewood and walnut are now considered endangered--I bet if those are mentioned they will get pulled.

[PakRatCreations]

here is the one that got flagged. its back up. but another one came back as well but when i updated quantity it got flagged again.

https://www.etsy.com/listing/1074585231/honeycomb-earring-and-necklace-holder

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[cindylouwho2]

@PakRatCreations did the message tell you you were flagged for amber? (I know that one of the emails is very specific about that)

That listing has both "baltic" and "honey" in it, but that shouldn't be enough to get flagged for amber. 

[BagmakerSupply]

@PakRatCreations   It is hard to speculate on why a particular listing was deactivated, sometimes it is obvious sometimes not. But as mentioned before Etsy is cracking down on what they feel is inappropriate. Copyright and trademark infringements is a large factor, but it also seems that the bots are looking for trigger words with no consideration for context. Just as an example that may or may not apply to you, if you say an item is ivory colored the listing may get flagged because ivory is not allowed to be sold on Etsy. Since Etsy is now also factoring in descriptions, they along with titles, tags. and materials are all probably being checked. And the bots are also "reading" images.

[VintageGiftsEE]

Not only animals have endangered species , plants too 

And if you are using endangered plants for making your items you will be banned 

[VintageGiftsEE]

Just checked - rose wood is endangered plant , that why some of your items were removed

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