Etsy Forced Vacation Mode

[GiftsToMyBeloved]

On December 12, I woke up to this: "Your shop will stay in Vacation Mode while we review your info. This means you won't be able to receive new orders until we finish verifying your info (which usually takes up to 48 hours after you uploaded your document). No need to do anything else right now—we'll reach out if we need more details from you."

I did not receive an explanation from ETSY—no email explaining why I was put on pause. I verified my information/documents and everything about three months ago. All my information is up to date. 

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.