Error

[WatsonsShopStore]

I just posted an item and the customer emailed to say there was an error when adding to their basket. I replicated this and got the same. I'm new to Etsy so as far as I'm aware it's set up correctly but need help please, don't want to lose my first sale! 

[NanaLetha]

You got an email or an Etsy message? First of all, you can't buy from your own shop. The message could be a scam since you are a new seller.

[WitticismsRus]

Was it the t-shirt ? The most recent listing? If so I just added it to my cart with zero issues.  It highly likely that message was from a scammer especially if it happened very shortly after you added the listing.

[ArtDollsbyJD]

Your cart appears to be fine.  I was able to place something in a cart and all symbols for checkout were active,

Is this a POD item, the t shirt, if so that may not be set up properly.  I don't see any POD information listed.  Your shop is incomplete.

Your location is UK?  And you ship from UK and Colorado?  That's fine but perhaps there is an error it set up.  Is this a POD issue?

Do you have quantities set up for your items.  You have variations but they don't link to photos to show the variations.

Don't try to buy from yourself.  Etsy does take issue with that. 

Other than the buyer may be using an old app...

And do be careful with messages that discuss not being able to purchase.  Those may be scam attempts.

[SnappyBaby]

Something weird is going on with Etsy... might be related to the app because we've been seeing issues pop up. I just had a customer message me in Etsy messaging and tell me they can only see 1 listing in my shop of almost 3,000 listings. So... yeah... Etsy has something screwed up. Might have them switch to the computer if they are using the app. If they are using a computer, then... maybe a different browser? 

[Natalya1905]

You have zero sales for now. 

As a new (and unfinished shop), you are a target for all kinds of scam. Be very careful. Do not click any links. Do not scan QR codes. Do not give your information.

[WatsonsShopStore]

Hi thanks for all the help everyone, turned out to be a scam message like you all said. Thought I had a sale