Continually getting 'Hmm. Something went wrong. Please try again.' when attempting to attach an image to a message.
Is this site wide or just my account?
i think it could be your network connection that is not optimaL at the point in time. i advice you try a little later
Maybe try a different browser.
I’m going to assume you’re attaching a .jpg, .gif, .pdf, or .png file. According to the help section that’s the only type of file you can send through messages, up to 100MB.
There are several other threads about similar issues including https://community.etsy.com/t5/Technical-Issues/Attachments-to-Etsy-messages-not-working/m-p/13944830... and https://community.etsy.com/t5/Technical-Issues/Can-t-reply-to-convos-in-mobile-browser/m-p/139442747... Are you trying to do this using an Etsy app or via desktop browser or mobile browser (it makes a difference as to possible causes and potential solutions, otherwise we have to guess)?
Tried on both Chrome and Firefox desktop browsers. Attempted again just now and it's still not working
Files are png and are approx 1.1mb. The same types of files I've used for several years. Internet connection is stable
Fixed - The file must have corrupted when exporting from coreldraw. Exported again and it has attached fine.
