CallaD
Inspiration Seeker

Error submission form to etsy design award

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When I enter the URL of the product the reply is "Product does not belong to this shop".

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thatregina
Community Manager
Community Manager

Re: Error submission form to etsy design award

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Hi folks, thank you for your reports! On this form, shop names are case sensitive, so please ensure you are entering your shop name exactly as it appears at the top of your shop home. We really appreciate your feedback, and have updated the application form to reflect this as well.

If you have experienced any other issues with submitting your entries, please get in touch with our Support team here: etsy.me/etsyhelp 

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FabioMcMustache
Conversation Maker

Re: Error submission form to etsy design award

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Hello, and thank you for the interest in participating in this year’s Etsy Design Awards. When submitting a listing for consideration, there’s no need to upload listing photos separately, as the ones you’ve already added to your listing will be used instead. Should you come across any error messages during your submission, please file a ticket with our support team.

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Re: Error submission form to etsy design award

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CardinalBleu
Inspiration Seeker

Re: Error submission form to etsy design award

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I have same issue.  Tried the folowing

 

Shop URL
https://www.etsy.com/shop/cardinalbleu

Item URL
https://www.etsy.com/listing/1735273750/daphne-cat-lamp

I have sold two of these items so it is valid.

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ArtOnLinen
Inspiration Seeker

Re: Error submission form to etsy design award

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Dear all,

I am having the same issue, is there any update on this?

Best wishes

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CardinalBleu
Inspiration Seeker

Re: Error submission form to etsy design award

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Still does not work and getting in contact with Etsy is impossible.  Gonna start looking for another avenue to sell that has customer service

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NoaSharonDesigns
Inspiration Seeker

Re: Error submission form to etsy design award

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I'm having a different issue, which is when at second page of submission I'm asked to select listing’s photos but there's no clickable link or option to upload. It is just a landing page with link to etsy seller book on how to create good listing photos (in general). Tried debugging it but no luck and currently lots of time wasted, and nowhere to reach them with bug issues...

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FabioMcMustache
Conversation Maker

Re: Error submission form to etsy design award

Jump to solution

Hello, and thank you for the interest in participating in this year’s Etsy Design Awards. When submitting a listing for consideration, there’s no need to upload listing photos separately, as the ones you’ve already added to your listing will be used instead. Should you come across any error messages during your submission, please file a ticket with our support team.

Translate to English There was a problem fetching the translation.
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NoaSharonDesigns
Inspiration Seeker

Re: Error submission form to etsy design award

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Just updating that my problem solved as i reopened the window in another browser.

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thatregina
Community Manager
Community Manager

Re: Error submission form to etsy design award

Jump to solution

Hi folks, thank you for your reports! On this form, shop names are case sensitive, so please ensure you are entering your shop name exactly as it appears at the top of your shop home. We really appreciate your feedback, and have updated the application form to reflect this as well.

If you have experienced any other issues with submitting your entries, please get in touch with our Support team here: etsy.me/etsyhelp 

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