Email notification

[LittleRedDogFinds]

Hey there, 

I received a message from an account, with an order number, to reply in order to see the order details? 

Spam? Not spam? It won’t allow me to reply to the message, I went into orders and viewed all orders and there isn’t anything in there. Nor any recent visits to the page.. 

please help and thanks in advance!

[NanaLetha]

Spam

[LittleRedDogFinds]

Thank you.

[ModJose · Accepted solution]

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

1. Sign in to Etsy.com and go to Your Account.
2. Go to Messages. 
3. Select the suspicious message from your inbox. 
4. Choose Mark as Spam.

You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.

[Amaradorn]

That's a scam. 

You should report it (the spam folder button has been renamed 'Report' - at least, that's what I'm seeing on the website/desktop version of the Etsy platform)

[LittleRedDogFinds]

Thank you. I did mark it as spam. 

[DougsVintageStore]

You can learn so much here in the Forums. Take their advice as I have many times over the years.

Merry Christmas!