Edit Listing Page Always Automatically Scrolls to the Bottom

Hello, not sure if this has already been posted. But whenever I try to edit a listing, it always automatically scrolls down to the bottom of the page or the middle of the page. I have checked on 2 different browsers and it always does this. It's very annoying to edit the listings because I don't want to start down at the bottom or the middle, I want to start at the top. It's been going on for about 2 months... I hoped that the issue would just clear up eventually but it's still doing this. I am using the old listing form... Not sure if it happens on the new listing form. I'm praying that I will never have to be forced to use the new form.

Labels (1)
Translate to English There was a problem fetching the translation.
3 Likes
17 Replies
OneEyeCatStudio
Conversation Maker

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

 

I hate this.
I've been re-doing photos and it is a BIG PITA.

Looks like it might be a by-product of Etsy working on the new listing page?
They can't seem to work on anything without screwing up something else.
And they never come back to tidy up.

Translate to English There was a problem fetching the translation.
3 Likes
Reply
Loading...

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

Yeah I've been waiting for them to fix it... seems like an obvious issue. 

Translate to English There was a problem fetching the translation.
0 Likes

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

I have this same problem, but it doesn't always happen. I just scroll back up. I don't know why this happens, but it's mildly annoying.

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

@TheGoodNewsTradingCo  Although Etsy never announced why, I believe it is because of the importance of ensuring we select the return & exchange policy.  Many Etsy sellers are not getting an opportunity to work with customers having problems because if you don't have a return/exchange policy selected, Etsy rules in favor of the customer immediately.

I noticed that it did not scroll to the bottom when I used the "new" form for a listing.  I believe we will be forced to use the new form in the future at some point.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

Etsy doesn't allow the listing to be completed if a return policy isn't selected

Translate to English There was a problem fetching the translation.
1 Like

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

I find this very irritating as well.  I copy listings to use as templates for new listings.  That means I'm redoing all the critical info, beginning with new photos.  It is a pain to be taken to the bottom of the page when I need to start at the top.

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

Exactly... it is super annoying when you're doing a bunch of listings in rapid fire like that. Just another bump in the work flow. 

Translate to English There was a problem fetching the translation.
0 Likes

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

Supposedly a number of admin have their own shops so they know how things operate.  With all the hair-brained ideas they implement, however, I have a hard time believing any of them are really operating shops or they would know better on many of their "improvements."

Translate to English There was a problem fetching the translation.
0 Likes
leinweberstudio
Conversation Maker

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

I'm quite sure this is intentional so sellers see the return setup first.

Maybe, if this is so important to them, they should move this section to the top of the page.

Just saying.

Translate to English There was a problem fetching the translation.
5 Likes
Reply
Loading...

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

I was thinking the same, Sylvia.  If that is so all-fired important to them then it should be the first thing we see at the top of the page.

Translate to English There was a problem fetching the translation.
1 Like
leinweberstudio
Conversation Maker

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

Alas, it would require a logical mind to implement that.

Etsy's motto:

Why do it the easy way, when you can do it the hard way!

Translate to English There was a problem fetching the translation.
0 Likes

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

Been happening to me for ages now-I'd say 95% of the time I'm landing at the bottom. Just annoying but not a deal breaker for me.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

I understand it's not a "deal breaker" I am just trying to bring it to Etsy's attention because it would literally require adjusting one line of code to fix this.

Translate to English There was a problem fetching the translation.
0 Likes

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

It might not be a deal breaker, but it is d*** irritating.  Why is it when Etsy makes changes it so often causes more time, clicks, work, and glitches instead of streamlining the process?

Translate to English There was a problem fetching the translation.
0 Likes

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

Just scroll to the top of the page. It only takes a few seconds. To me it is not even an annoyance, it's just one more etsy glitch.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
SarahLouCraftsUK
Conversation Maker

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

Same here and annoying. 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
UppNorthEh
Community Maker

Re: Edit Listing Page Always Automatically Scrolls to the Bottom

yup at the bottom to the return policies with the announcement if you ship to the EU and the UK you need this.  I don't ship to any of those.  just adds to the pain point.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.