Didn’t get Star Seller for June despite meeting all the requirements

I have a 100% Message Response Rate, a 4.9 Average rating, and 100% on time shipping and tracking but for some reason I did not get the Star seller badge for June.  What can I do about this?

Translate to English There was a problem fetching the translation.
0 Likes
2 Replies

Re: Didn’t get Star Seller for June despite meeting all the requirements

You’re missing the messages badge so look at the previous period stats, not the current, and see what your response rate was. Download the CSV for that period to see what you missed.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
BootifulLabels
Conversation Maker

Re: Didn’t get Star Seller for June despite meeting all the requirements

You need to look at the Previous Period tab, not the current one.  Stats for the June badge (just awarded) were based on Mar, Apr and May and were calculated on the 1st of the month, and then archived to the Previous Period tab.  The stats in your Current Period tab are your progress toward the July badge which is for Apr, May, June. You probably had some sales in March that have now dropped off and this may have affected your score.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.